FESTEL TANKS PVT.LTD A PIONEERING ISO 9001-2015 certified company is the leading manufacturer of specialized FRP products. An approved bulk supplier of FRP Doors & Frames to big Institutions including Indian Navy for several years. And also other big institutions like Hospitals, Villas, Apartments, Hostels, Educational Institutions all over INDIA. We even manufacture Sliding Window with grill or mesh, opening window, Skytuch & a host of other exciting Fiberglass products. We are strongly experienced in FRP products for past 5 decades & we are specialized in moulded products & use the latest mechanised technology combined with sourcing the best high grade raw material places FESTEL as a market leader in INDIA.
Refund & Cancellation policy
Return Policy
We always do our best to provide you with a great shopping experience. In case, if you are not satisfied with your order, you can return it to us within 15 days from the delivery date.
We accept the return of products in unused condition with original tags and will be subjected to our inspection.
On what conditions returns will be accepted?
We accept return if the item shipped to you falls under any of the below:
- Manufacturing defect.
- Damaged in transit.
- The product received is different from the ordered one.
- Size mismatch.
What is the process to return?
Please call/ Whatsapp us at 9495679656 / 9778343447 or send us an email to festelproducts@gmail.com to raise a replacement / refund request. Please mention your order Id, pick up address, mobile number, and product name in the mail.
Refunds
Once we receive your item, we will inspect it and notify you. It generally takes 7-10 days after we receive your item to process the refund.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.