FESTEL TANKS PVT.LTD A PIONEERING ISO 9001-2015 certified company is the leading manufacturer of specialized FRP products. An approved bulk supplier of FRP Doors & Frames to big Institutions including Indian Navy for several years. And also other big institutions like Hospitals, Villas, Apartments, Hostels, Educational Institutions all over INDIA. We even manufacture Sliding Window with grill or mesh, opening window, Skytuch & a host of other exciting Fiberglass products. We are strongly experienced in FRP products for past 5 decades & we are specialized in moulded products & use the latest mechanised technology combined with sourcing the best high grade raw material places FESTEL as a market leader in INDIA.
Refund & Cancellation policy
Return Policy
We strive to provide you with the best shopping experience. However, if you are not satisfied with your purchase, you may return the product within 7 days from the date of delivery.
To be eligible for a return:
- The product must be unused
- It must be in its original condition
- All tags and packaging must be intact
- The item will be subject to inspection upon return
Eligible Reasons for Return
Returns will be accepted under the following conditions:
- Manufacturing defects
- Product damaged during transit
- Incorrect item received (different from what was ordered)
- Size mismatch
Return Process
To initiate a return, please contact us through any of the following methods:
- Phone / WhatsApp: 9495679656 / 9778343447
- Email: festelproducts@gmail.com
Please provide the following details:
- Order ID
- Pickup address
- Mobile number
- Product name
Refunds
- Once we receive the returned item, it will be inspected.
- You will be notified about the status of your refund.
- Refunds are typically processed within 2 business days after we receive the product.
Shipping Charges
- Customers are responsible for the return shipping costs.
- Original shipping cost will be deducted from the cost of item.